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Last updated: Tuesday, 08 September 2026
EU Electrical ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
E&U Electrical Services Ltd, a company registered in England and Wales (company number 16194361), of 150 Wightman Road, N8 0BD, London, UK, is the data controller responsible for your personal data.
Contact: info@euelectricalservices.com / +44 753 788 3961
Name, email address, phone number, and property address (via our quote and contact forms, or when you call or email us)
Details of the services you're enquiring about or have booked
Technical data such as IP address and browsing behaviour on our site, via cookies (see our Cookie Policy)
To respond to quote requests and provide services you've booked (legal basis: performance of a contract, or steps taken at your request prior to entering a contract)
To keep records required for accounting, tax, and warranty purposes (legal basis: legal obligation)
To send you service updates, appointment confirmations, and —where you've agreed — occasional marketing communications (legal basis: legitimate interest / consent)
To improve our website and services (legal basis: legitimate interest)
Who we share it with
We don't sell your data. We share it only where necessary with:
Resend, to deliver transactional emails (e.g. quote confirmations and booking correspondence)
Google Analytics, for website usage data.
Subcontractors or third-party engineers, where required to deliver a job you've booked
Regulatory or legal authorities, where required by law
International transfers
Resend and Google Analytics may store data outside the UK (both are US-based services). Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
Enquiry data that doesn't become a booking: [PERIOD, e.g. 12 months]
Customer and job records: 6 years, in line with HMRC record-keeping requirements
Marketing consent: until you unsubscribe or withdraw consent
Under UK GDPR you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request erasure of your data (subject to our legal obligations to retain certain records)
Restrict or object to certain processing
Data portability
Withdraw consent at any time where we rely on consent
To exercise any of these rights, contact us at the details above. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
Our website uses cookies. See our Cookie Policy for full details.
We do not knowingly collect data from anyone under 18.
We may update this policy from time to time. The "last updated" date at the top will reflect the most recent version.